Privacy policy

Kangawear - Privacy Policy

Last updated: July 2026

This Privacy Policy describes how Kangawear (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from kangawear.com (the "Site") or otherwise communicate with us.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may collect the following types of personal information:

  • Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. (Collected automatically using cookies, log files, web beacons, tags, or pixels).

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers, PayPal email, or Afterpay details), email address, and phone number. (Collected directly from you to fulfill your order).

  • Customer Support Information: Information you provide when contacting our customer service team.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. Specifically, we use it to:

  • Fulfill and manage your purchases, payments, returns, and exchanges.

  • Screen our orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.

3. Sharing Your Personal Information

We only share your personal information with trusted third-party service providers strictly necessary to run our store and safely deliver your orders. We never sell, rent, or trade your personal data to third parties for marketing purposes. Specifically, we share information with:

  • Shopify: Our e-commerce platform host. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Fulfillment & Delivery Partners: We share your name, shipping address, and phone number with our local production workshops and logistics network within Australia solely to manufacture, pack, and ship your orders directly to your doorstep.

  • Payment Gateways: We securely transmit transaction data to authorized financial institutions (such as Shopify Payments, PayPal, Afterpay) to process payments and prevent fraud.

  • Compliance with Laws: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

5. Your Rights (Australian Customers)

If you are a resident of Australia, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted under the Privacy Act 1988. If you would like to exercise these rights, please contact us through the contact information below.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: ownerthisstore@gmail.com